1. Information We Collect

a. Information You Provide Directly

We may collect information you voluntarily provide, including:

• Email address and name (for contact inquiries, support, or arbitration opt-outs)
• Payment-related information (processed by third-party payment processors such as Stripe; we do not store full payment card details)
• Any information you choose to include in communications with us

b. Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• IP address
• Approximate location (e.g., city or neighborhood level, inferred from IP)
• Device type, browser type, and operating system
• Pages viewed, features used, and referring URLs
• Date and time of access

This information is collected through standard technologies such as cookies, log files, and analytics tools.

c. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Operate and maintain the Service
• Understand usage patterns and improve functionality
• Remember preferences and settings

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Improve data accuracy, features, and user experience
• Respond to inquiries and provide customer support
• Process payments and transactions
• Monitor usage, security, and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share information with trusted third parties only as necessary to operate the Service, including:

• Service providers (e.g., hosting, analytics, error monitoring)
• Payment processors (e.g., Stripe)
• Legal or regulatory authorities if required by law or to protect our rights

These third parties are authorized to use personal information only as necessary to perform services on our behalf and are subject to confidentiality obligations.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

5. Your Privacy Rights

a. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, or disclose
• Request access to or deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)
• Not be discriminated against for exercising your privacy rights

b. European Union / UK Residents (GDPR)

If you are located in the EU or UK, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based on consent

Our lawful bases for processing include consent, performance of a contract, legitimate interests, and compliance with legal obligations.

c. Exercising Your Rights

To exercise your privacy rights, please contact us at bloceasy@gmail.com. We may need to verify your identity before fulfilling your request.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.

8. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide notice through the Service.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: bloceasy@gmail.com